Author Question: A sincere apology sent to a customer for a mistake in a custom order would likely be considered by ... (Read 46 times)

genevieve1028 · **on:** Jun 23, 2018

A sincere apology sent to a customer for a mistake in a custom order would likely be considered by the customer as
a. a negative news message.
b. an attempt to preserve a relationship.
c. unnecessary, since a verbal apology is more meaningful.
d. a mistake in judgment.

Question 2

Indicate the correct form of the verb in parentheses. Lisa (present perfect tense of choose) to major in economics.