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Author Question: An effective opening for a bad-news message a. notes the date of the message being answered. b. ... (Read 90 times)

tichca

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on: Jun 23, 2018
An effective opening for a bad-news message
 a. notes the date of the message being answered.
  b. expresses gratitude for the time the receiver took to write.
  c. provides an immediate answer to the receiver's request.
  d. makes a neutral comment related to the main idea.

Question 2

Confronting the issue cannot result in a win-win situation.
  Indicate whether the statement is true or false


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ambernicolefink

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Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

F


tichca

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Reply 2 on: Jun 23, 2018
Excellent

jomama

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Reply 3 on: Yesterday
Gracias!

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