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Author Question: Since the main message of a negative-news message is the bad news, more space should be devoted to ... (Read 201 times)

theo

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Since the main message of a negative-news message is the bad news, more space should be devoted to the refusal than to the explanations for the refusal.
  Indicate whether the statement is true or false

Question 2

By placing bad news in the first paragraph, receiver support is more likely than when it is presented after giving reasons.
  Indicate whether the statement is true or false



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brittiany.barnes

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Answer to Question 1

F

Answer to Question 2

F





 

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