« previous next »

Author Question: You should avoid apologizing in a negative-news message because doing so admits responsibility. ... (Read 118 times)

fnuegbu

  • Hero Member
  • *****
  • Posts: 539
on: Jun 23, 2018
You should avoid apologizing in a negative-news message because doing so admits responsibility.
  Indicate whether the statement is true or false

Question 2

A good way to begin a negative-news letter to a faithful customer is to show appreciation for the reader's business.
  Indicate whether the statement is true or false


Sammyo

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 23, 2018
Answer to Question 1

False

Answer to Question 2

True


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Patients who have undergone chemotherapy for the treatment of cancer often complain of a lack of mental focus; memory loss; and a general diminution in abilities such as multitasking, attention span, and general mental agility.

Did you know?

Multiple experimental evidences have confirmed that at the molecular level, cancer is caused by lesions in cellular DNA.

Did you know?

Drugs are in development that may cure asthma and hay fever once and for all. They target leukotrienes, which are known to cause tightening of the air passages in the lungs and increase mucus productions in nasal passages.

Did you know?

Dogs have been used in studies to detect various cancers in human subjects. They have been trained to sniff breath samples from humans that were collected by having them breathe into special tubes. These people included 55 lung cancer patients, 31 breast cancer patients, and 83 cancer-free patients. The dogs detected 54 of the 55 lung cancer patients as having cancer, detected 28 of the 31 breast cancer patients, and gave only three false-positive results (detecting cancer in people who didn't have it).

Did you know?

Urine turns bright yellow if larger than normal amounts of certain substances are consumed; one of these substances is asparagus.

negative feedback loop negative feedback loop
Negative feedback control of a regulated variable. Negative feedback control of a regulated variable.
a) Avoid placing the face cradle too high because it hyperextends and strains the neck. b) When the ... a) Avoid placing the face cradle too high because it hyperextends and strains the neck. b) When the ...
How is this worker trying to avoid becoming a depersonalized unit in a bureaucratic-economic ... How is this worker trying to avoid becoming a depersonalized unit in a bureaucratic-economic ...
Gram-stained cervical smear. Note the gram-negative diplococci Neisseria gonorrhoeae ... Gram-stained cervical smear. Note the gram-negative diplococci Neisseria gonorrhoeae ...
Anterior neck structures. Avoid massage in anterior neck. Anterior neck structures. Avoid massage in anterior neck.
Video: Body plan of euglena Animation

For a complete list of videos, visit our video library