« previous next »

Author Question: A customer-focused organization makes customer service a problem-solving function. Indicate ... (Read 108 times)

craiczarry

  • Hero Member
  • *****
  • Posts: 527
on: Jun 23, 2018
A customer-focused organization makes customer service a problem-solving function.
 
  Indicate whether the statement is true or false

Question 2

Customer service as a proactive function comes into play only when there has been a complaint.
 
  Indicate whether the statement is true or false


Cheesycrackers

  • Sr. Member
  • ****
  • Posts: 333
Reply #1 on: Jun 23, 2018
Answer to Question 1

FALSE
A customer-focused organization makes customer service an ongoing function. Its approach is
proactive in anticipating problems.

Answer to Question 2

FALSE
Customer service as a problem-solving function comes into play only when there has been a
complaint. A customer-focused organization makes customer service an ongoing function. Its
approach is proactive in anticipating problems.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The first documented use of surgical anesthesia in the United States was in Connecticut in 1844.

Did you know?

Allergies play a major part in the health of children. The most prevalent childhood allergies are milk, egg, soy, wheat, peanuts, tree nuts, and seafood.

Did you know?

Human kidneys will clean about 1 million gallons of blood in an average lifetime.

Did you know?

Patients who have been on total parenteral nutrition for more than a few days may need to have foods gradually reintroduced to give the digestive tract time to start working again.

Did you know?

Autoimmune diseases occur when the immune system destroys its own healthy tissues. When this occurs, white blood cells cannot distinguish between pathogens and normal cells.

The organization of nucleotide sequences in bacterial chromosomal DNA. The organization of nucleotide sequences in bacterial chromosomal DNA.
Reaction velocity as a function of substrate concentration Reaction velocity as a function of substrate concentration
Solving a Quartic Solving a Quartic
Function, even or odd, solution Function, even or odd, solution
Problem Problem
Structure and function of human teeth. Structure and function of human teeth.
Video: Carbohydrate Metabolism: Introduction to renal processes and filtrate formation and composition

For a complete list of videos, visit our video library