You are a customer service representative at a rental car agency. A customer has lost the keys to the car and needs to know what to do. How would you organize the information for this customer?
A) Cause and effect.
B) Compare and contrast.
C) Problem and solution.
D) None of the above.
Question 2
You are the assistant to a state senator who needs to be updated on the day's events, but has limited time. On a ten-minute drive to the ofce, you decide to organize the information ________ in case your time with the senator is cut short.
A) By importance B) Spatially C) Chronologically D) All of the above
Josiah Wedgwood, Queen's Ware dinner service (detail).
Phrases that Decrease Customer Service Level
As some groups do ethnic work, they produce a mythical long-lost heritage, as in this photo of ...
Step 1 is to verify the customer concern or problem. If the problem cannot be verified, then the ...
Representative Recessive and Dominant Human Traits
A representative karyotype and a photograph of a child