Author Question: During the evaluation process, the communicator should evaluate the message for honesty, clarity, ... (Read 87 times)

daltonest1984

  • Hero Member
  • *****
  • Posts: 536
During the evaluation process, the communicator should evaluate the message for honesty, clarity, and goodwill.
 
  Indicate whether the statement is true or false.

Question 2

When crafting an apology on behalf of the organization, experts suggest an indirect strategy.
 
  Indicate whether the statement is true or false.



momtoalll

  • Sr. Member
  • ****
  • Posts: 326
Answer to Question 1

Answer: True
Explanation: Consider how a message will be for maintaining the client relationship. It should communicate a sense of goodwill or make the client feel valued. Also, the message should be clear and honest.

Answer to Question 2

Answer: False
Explanation: When crafting a corporate apology strategy, experts suggest being honest and direct in your tone



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

Throughout history, plants containing cardiac steroids have been used as heart drugs and as poisons (e.g., in arrows used in combat), emetics, and diuretics.

Did you know?

Methicillin-resistant Staphylococcus aureus or MRSA was discovered in 1961 in the United Kingdom. It if often referred to as a superbug. MRSA infections cause more deaths in the United States every year than AIDS.

Methicilli ...
Did you know?

Common abbreviations that cause medication errors include U (unit), mg (milligram), QD (every day), SC (subcutaneous), TIW (three times per week), D/C (discharge or discontinue), HS (at bedtime or "hours of sleep"), cc (cubic centimeters), and AU (each ear).

Did you know?

It is believed that humans initially contracted crabs from gorillas about 3 million years ago from either sleeping in gorilla nests or eating the apes.

Did you know?

Drying your hands with a paper towel will reduce the bacterial count on your hands by 45–60%.

For a complete list of videos, visit our video library