This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When positioning the bad news, what is one way to soften the impact? A) Position the bad news in ... (Read 102 times)

stephzh

  • Hero Member
  • *****
  • Posts: 556
on: Jun 23, 2018
When positioning the bad news, what is one way to soften the impact?
 
  A) Position the bad news in the first sentence.
  B) Use an active voice.
  C) Clearly identify what the audience did to cause the bad news.
  D) Use negative words as much as possible.
  E) Begin with good news or audience benefits.

Question 2

How can a buffer be used to soften the impact of bad news?
 
  A) The buffer can be used to specifically state the bad news
  B) The buffer can offer alternatives to the bad news
  C) The buffer can act as a courteous close
  D) The buffer can provide context for the message
  E) The buffer can indicate the severity of the problem


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

tandmlomax84

  • Sr. Member
  • ****
  • Posts: 323
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: E
Explanation: E) One of the best ways to buffer bad news is to begin with good news and audience benefits, if there are any.

Answer to Question 2

Answer: D
Explanation: D) Buffers may provide a context for the message or provide positive information that builds goodwill. They can also hook the audience and get them interested in your message.


stephzh

  • Member
  • Posts: 556
Reply 2 on: Jun 23, 2018
:D TYSM

diana chang

  • Member
  • Posts: 288
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

The average person is easily confused by the terms pharmaceutics and pharmacology, thinking they are one and the same. Whereas pharmaceutics is the science of preparing and dispensing drugs (otherwise known as the science of pharmacy), pharmacology is the study of medications.

Did you know?

There used to be a metric calendar, as well as metric clocks. The metric calendar, or "French Republican Calendar" divided the year into 12 months, but each month was divided into three 10-day weeks. Each day had 10 decimal hours. Each hour had 100 decimal minutes. Due to lack of popularity, the metric clocks and calendars were ended in 1795, three years after they had been first marketed.

Did you know?

Most strokes are caused when blood clots move to a blood vessel in the brain and block blood flow to that area. Thrombolytic therapy can be used to dissolve the clot quickly. If given within 3 hours of the first stroke symptoms, this therapy can help limit stroke damage and disability.

Did you know?

Recent studies have shown that the number of medication errors increases in relation to the number of orders that are verified per pharmacist, per work shift.

Did you know?

Coca-Cola originally used coca leaves and caffeine from the African kola nut. It was advertised as a therapeutic agent and "pickerupper." Eventually, its formulation was changed, and the coca leaves were removed because of the effects of regulation on cocaine-related products.

The continents were not always in their present positions. The position of the continents is importa The continents were not always in their present positions. The position of the continents is importa
The medical assistant holds the position of the thermometer while the temperature is being obtained. The medical assistant holds the position of the thermometer while the temperature is being obtained.
An impact screwdriver used to remove slotted or Phillips head fasteners that cannot be broken loose ... An impact screwdriver used to remove slotted or Phillips head fasteners that cannot be broken loose ...
Ayurvedic massage. Sliding circles at the seat of Vata, recipient in side-lying position. Ayurvedic massage. Sliding circles at the seat of Vata, recipient in side-lying position.
The Serial-Position Effect The Serial-Position Effect
Genes expression due to position Genes expression due to position
Video: How does an animal choose what food to eat?

For a complete list of videos, visit our video library