This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Before ________ a bad-news message, ________ the situation by asking yourself several questions that ... (Read 62 times)

theo

  • Hero Member
  • *****
  • Posts: 698
on: Jun 23, 2018
Before ________ a bad-news message, ________ the situation by asking yourself several questions that help you develop content and choose the best medium.
 
  A) analyzing; evaluate
  B) analyzing; compose
  C) composing; encode
  D) composing; analyze
  E) evaluating; compose

Question 2

One of the four goals of delivering bad news is to ________.
 
  A) state the news clearly, yet sensitively
  B) protect the audience's self-esteem by only hinting at the news
  C) offend your audience if necessary to get the message across
  D) gloss over the facts that may cause legal complications
  E) budget additional time to re-explain the message


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

fromAlphatoOmega22

  • Sr. Member
  • ****
  • Posts: 345
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: D
Explanation: D) Before you actually compose a bad-news message, you must analyze the situation and think about what you want to say. In this first stage of the ACE process, analyzing, you consider the goal of your message, your audience, content, organization, and medium.

Answer to Question 2

Answer: A
Explanation: A) One of the four goals of delivering bad news is to state the news clearly, yet sensitively. The audience should understand the message without feeling personally offended. The message should allow the audience to maintain self-esteem and a positive self-image.


theo

  • Member
  • Posts: 698
Reply 2 on: Jun 23, 2018
Excellent

kishoreddi

  • Member
  • Posts: 329
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

The most dangerous mercury compound, dimethyl mercury, is so toxic that even a few microliters spilled on the skin can cause death. Mercury has been shown to accumulate in higher amounts in the following types of fish than other types: swordfish, shark, mackerel, tilefish, crab, and tuna.

Did you know?

The human body's pharmacokinetics are quite varied. Our hair holds onto drugs longer than our urine, blood, or saliva. For example, alcohol can be detected in the hair for up to 90 days after it was consumed. The same is true for marijuana, cocaine, ecstasy, heroin, methamphetamine, and nicotine.

Did you know?

In the United States, an estimated 50 million unnecessary antibiotics are prescribed for viral respiratory infections.

Did you know?

The first documented use of surgical anesthesia in the United States was in Connecticut in 1844.

Did you know?

When intravenous medications are involved in adverse drug events, their harmful effects may occur more rapidly, and be more severe than errors with oral medications. This is due to the direct administration into the bloodstream.

layers of the skull to memorize for intracranial questions layers of the skull to memorize for intracranial questions
Health History Assessment Questions Pertinent to Drug Administration Health History Assessment Questions Pertinent to Drug Administration
Shadowing a Message That Switches Ears Shadowing a Message That Switches Ears
Tips to ace open-ended questions on your exams Tips to ace open-ended questions on your exams
Word Problems Algebra Questions Help pls Word Problems Algebra Questions Help pls
questions based questions based
Video: Osmosis - Isotonic, Hypotonic, and Hypertonic​ Solutions

For a complete list of videos, visit our video library