Which type of goodwill message is designed to make recipients ...

[jeatrice]

Which type of goodwill message is designed to make recipients feel good about something they have done for you?
 
  A) Sympathy messages
  B) For-your-information messages
  C) Condolence messages
  D) Congratulatory messages
  E) Thank you messages

Question 2

In today's digital age, handwritten thank-you notes ________.
 
  A) are inappropriate
  B) signal a resistance to new forms of technology and social media
  C) convey a more meaningful expression of gratitude
  D) mean less to the recipient than a post on Facebook
  E) are more common than ever
  c

[Edwyer]

Answer to Question 1

Answer: E
Explanation: E) Thank-you messages offer you the opportunity to express appreciation and make recipients feel good about something they have done for you. They also offer you the opportunity to express and display your professionalism.

Answer to Question 2

Answer: C
Explanation: C) Your audience may perceive a handwritten note to be an even more meaningful expression of gratitude since handwritten notes are so rare in today's digital age.

[jeatrice]

TYSM

[helenmarkerine]

Gracias!