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Author Question: Which of the following is considered to be a routine message? A) Replying to a client that you ... (Read 55 times)

tiara099

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on: Jun 23, 2018
Which of the following is considered to be a routine message?
 
  A) Replying to a client that you will not have their project completed on time
  B) Requesting an employee to minimize the use of cellphone in office hours
  C) Instructing employees on filling out a new form
  D) Announcing that next Saturday will be a working day
  E) Requesting the team to not apply for any leaves for a month

Question 2

You received a request for information that included a list of questions numbered 1 through 10. When you reply, ________.
 
  A) answer the first five questions only, as 10 is too many to address in one message
  B) include your answers ordered 1 through 10 as well
  C) reorder the questions according to their relative importance
  D) label your answers A through J, to downplay the inappropriately large number of questions asked
  E) answer only as many questions as you can fit on one page


dmurph1496

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Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: C
Explanation: C) When you are writing to convey information, these messages are considered routine if the information will not surprise, disappoint, or anger the audience.

Answer to Question 2

Answer: B
Explanation: B) For a message with multiple questions, follow the organization of the original message.


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