Author Question: A letter would be appropriate for which of the following situations? A) Sending the list of ... (Read 115 times)

kamilo84

  • Sr. Member
  • ****
  • Posts: 495
A letter would be appropriate for which of the following situations?
 
  A) Sending the list of public holidays for the year to all employees
  B) Alerting employees that a flex-time schedule will go into effect
  C) Communicating news to a client
  D) Sending the project schedule to the team
  E) Dispatching the performance chart of the employees

Question 2

Voice mail messages ________.
 
  A) do not require you to consider the design, as they are an oral communication
  B) are best done spontaneously
  C) should focus on one topic
  D) do not require you to leave contact information
  E) should allude to your main point without becoming too specific, to arouse the recipient's curiosity and ensure a return phone call.



Hdosisshsbshs

  • Sr. Member
  • ****
  • Posts: 315
Answer to Question 1

Answer: C
Explanation: C) In contrast to memos that are intended for internal audiences, letters are generally intended for external audiences, such as customers or clients. Letters are, however, used for internal communication when the situation calls for formality, like a resignation or an offer of a promotion.

Answer to Question 2

Answer: C
Explanation: C) You should design your voice mail messages using the same principles that are used in designing emails, including focusing on one topic, keeping the message short, making the main point easy to find, and providing contact information.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

Street names for barbiturates include reds, red devils, yellow jackets, blue heavens, Christmas trees, and rainbows. They are commonly referred to as downers.

Did you know?

According to animal studies, the typical American diet is damaging to the liver and may result in allergies, low energy, digestive problems, and a lack of ability to detoxify harmful substances.

Did you know?

In women, pharmacodynamic differences include increased sensitivity to (and increased effectiveness of) beta-blockers, opioids, selective serotonin reuptake inhibitors, and typical antipsychotics.

Did you know?

Side effects from substance abuse include nausea, dehydration, reduced productivitiy, and dependence. Though these effects usually worsen over time, the constant need for the substance often overcomes rational thinking.

Did you know?

Patients should never assume they are being given the appropriate drugs. They should make sure they know which drugs are being prescribed, and always double-check that the drugs received match the prescription.

For a complete list of videos, visit our video library