Author Question: A letter would be appropriate for which of the following situations? A) Sending the list of ... (Read 96 times)

kamilo84

  • Sr. Member
  • ****
  • Posts: 495
A letter would be appropriate for which of the following situations?
 
  A) Sending the list of public holidays for the year to all employees
  B) Alerting employees that a flex-time schedule will go into effect
  C) Communicating news to a client
  D) Sending the project schedule to the team
  E) Dispatching the performance chart of the employees

Question 2

Voice mail messages ________.
 
  A) do not require you to consider the design, as they are an oral communication
  B) are best done spontaneously
  C) should focus on one topic
  D) do not require you to leave contact information
  E) should allude to your main point without becoming too specific, to arouse the recipient's curiosity and ensure a return phone call.



Hdosisshsbshs

  • Sr. Member
  • ****
  • Posts: 315
Answer to Question 1

Answer: C
Explanation: C) In contrast to memos that are intended for internal audiences, letters are generally intended for external audiences, such as customers or clients. Letters are, however, used for internal communication when the situation calls for formality, like a resignation or an offer of a promotion.

Answer to Question 2

Answer: C
Explanation: C) You should design your voice mail messages using the same principles that are used in designing emails, including focusing on one topic, keeping the message short, making the main point easy to find, and providing contact information.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question


 

Did you know?

Essential fatty acids have been shown to be effective against ulcers, asthma, dental cavities, and skin disorders such as acne.

Did you know?

Drugs are in development that may cure asthma and hay fever once and for all. They target leukotrienes, which are known to cause tightening of the air passages in the lungs and increase mucus productions in nasal passages.

Did you know?

Before a vaccine is licensed in the USA, the Food and Drug Administration (FDA) reviews it for safety and effectiveness. The CDC then reviews all studies again, as well as the American Academy of Pediatrics and the American Academy of Family Physicians. Every lot of vaccine is tested before administration to the public, and the FDA regularly inspects vaccine manufacturers' facilities.

Did you know?

Persons who overdose with cardiac glycosides have a better chance of overall survival if they can survive the first 24 hours after the overdose.

Did you know?

Normal urine is sterile. It contains fluids, salts, and waste products. It is free of bacteria, viruses, and fungi.

For a complete list of videos, visit our video library