This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: When delivering negative news using the direct approach, what does the message open with? A) ... (Read 120 times)

Deast7027

  • Hero Member
  • *****
  • Posts: 538
on: Jun 23, 2018
When delivering negative news using the direct approach, what does the message open with?
 
  A) Neutral buffer
  B) Bad news
  C) Reasons for the decision
  D) Plan of action
  E) Positive statement aimed at maintaining a good relationship

Question 2

When delivering negative news using the direct approach, how should the message end?
 
  A) With a positive statement aimed at maintaining a good relationship with the audience
  B) With a reminder of the bad news
  C) With advice on how to prevent negative issues from arising in the future
  D) With a neutral close
  E) With a plan of action


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

firehawk60

  • Sr. Member
  • ****
  • Posts: 315
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) A negative message using the direct approach opens with the bad news, proceeds to the reasons for the situation or decision, offers any additional information that may help the audience, and ends with a positive statement aimed at maintaining a good relationship with the audience.

Answer to Question 2

Answer: A
Explanation: A) A negative message using the direct approach opens with the bad news, proceeds to the reasons for the situation or decision, offers any additional information that may help the audience, and ends with a positive statement aimed at maintaining a good relationship with the audience.


Deast7027

  • Member
  • Posts: 538
Reply 2 on: Jun 23, 2018
Gracias!

Perkypinki

  • Member
  • Posts: 339
Reply 3 on: Yesterday
Great answer, keep it coming :)

« previous next »
 

Did you know?

According to animal studies, the typical American diet is damaging to the liver and may result in allergies, low energy, digestive problems, and a lack of ability to detoxify harmful substances.

Did you know?

The first oral chemotherapy drug for colon cancer was approved by FDA in 2001.

Did you know?

Between 1999 and 2012, American adults with high total cholesterol decreased from 18.3% to 12.9%

Did you know?

There are actually 60 minerals, 16 vitamins, 12 essential amino acids, and three essential fatty acids that your body needs every day.

Did you know?

In inpatient settings, adverse drug events account for an estimated one in three of all hospital adverse events. They affect approximately 2 million hospital stays every year, and prolong hospital stays by between one and five days.

Cheetah at the Werribee Open Range Zoo Cheetah at the Werribee Open Range Zoo
negative feedback loop negative feedback loop
Negative feedback control of a regulated variable. Negative feedback control of a regulated variable.
Apply direct pressure to points on low back. Press into paraspinal muscles from the side. Move spot ... Apply direct pressure to points on low back. Press into paraspinal muscles from the side. Move spot ...
Negative and positive feedback loops Negative and positive feedback loops
Gate control theory. A. open gate, B. closed gate Gate control theory. A. open gate, B. closed gate
Video: Mycobacterium tuberculosis: Drug Resistance and Natural Selection

For a complete list of videos, visit our video library