Author Question: Which of the following is not a result of information overload? A) Inability to differentiate ... (Read 21 times)

Cooldude101 · **on:** Jun 23, 2018

Which of the following is not a result of information overload?

A) Inability to differentiate between useful and useless information
B) Inability to think deeply about complex situations
C) Lower productivity
D) Inability to respond to every message received
E) Increase in employee stress

Question 2

Because of the increase in the use of technology, which of the following might help in determining what communications to work on first?

A) The date and time the message was received
B) The information that best supports blogs and social networking feeds
C) The filtering feature that identifies high priority items
D) The attachment icon that indicates additional important information
E) The sender name feature to identify internal and external messages

chloejackso · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

Answer: D
Explanation: D) The overuse or misuse of communication technology can lead to information overload, in which people receive more information than they can effectively process. Information overload makes it difficult to discriminate between useful and useless information, inhibits the ability to think deeply about complex situations, lowers productivity, and amplifies employee stress.

Answer to Question 2

Answer: C
Explanation: C) As a sender, make sure every message you send is meaningful and important to your receivers. As a recipient, take steps to control the number and types of messages you receive. Use the filtering features of your communication systems to isolate high-priority messages that deserve your attention. Also, be wary of following too many blogs, Twitter accounts, and social networking feeds, and other sources of recurring messages. Focus on the information you truly need to do your job.