This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: One way to be tactful when giving your reasons for bad news is to A) explain why the decision is ... (Read 159 times)

NguyenJ

  • Hero Member
  • *****
  • Posts: 516
on: Jun 23, 2018
One way to be tactful when giving your reasons for bad news is to
 
  A) explain why the decision is good for you and your company.
  B) focus on facts and imply the bad news.
  C) explain that the decision is based on company policy.
  D) apologize for having to be the bearer of bad news.
  E) explain how hard the decision was to make.

Question 2

According to the indirect approach for delivering bad news, you should place the negative news
 
  A) immediately after the buffer.
  B) immediately before the reasons.
  C) immediately after the reasons.
  D) at the very end.
  E) in the opening paragraph.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

ynlevi

  • Sr. Member
  • ****
  • Posts: 338
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) If benefits of the negative decision actually exist, pointing them out can be extremely heartening to your recipient. For example, in turning down a candidate for one position you may indicate that the rejection makes her eligible to apply for a better position later on in the year.

Answer to Question 2

Answer: C
Explanation: C) In the indirect approach, a buffer is followed by a reasons section that builds a case for the third section, the delivery of the negative news itself.


NguyenJ

  • Member
  • Posts: 516
Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

bimper21

  • Member
  • Posts: 309
Reply 3 on: Yesterday
Gracias!

« previous next »
 

Did you know?

Anesthesia awareness is a potentially disturbing adverse effect wherein patients who have been paralyzed with muscle relaxants may awaken. They may be aware of their surroundings but unable to communicate or move. Neurologic monitoring equipment that helps to more closely check the patient's anesthesia stages is now available to avoid the occurrence of anesthesia awareness.

Did you know?

Famous people who died from poisoning or drug overdose include, Adolf Hitler, Socrates, Juan Ponce de Leon, Marilyn Monroe, Judy Garland, and John Belushi.

Did you know?

The cure for trichomoniasis is easy as long as the patient does not drink alcoholic beverages for 24 hours. Just a single dose of medication is needed to rid the body of the disease. However, without proper precautions, an individual may contract the disease repeatedly. In fact, most people develop trichomoniasis again within three months of their last treatment.

Did you know?

Signs and symptoms that may signify an eye tumor include general blurred vision, bulging eye(s), double vision, a sensation of a foreign body in the eye(s), iris defects, limited ability to move the eyelid(s), limited ability to move the eye(s), pain or discomfort in or around the eyes or eyelids, red or pink eyes, white or cloud spots on the eye(s), colored spots on the eyelid(s), swelling around the eyes, swollen eyelid(s), and general vision loss.

Did you know?

Carbamazepine can interfere with the results of home pregnancy tests. If you are taking carbamazepine, do not try to test for pregnancy at home.

Blue light is scattered more than other wavelengths by the gases in the atmosphere, giving the Earth Blue light is scattered more than other wavelengths by the gases in the atmosphere, giving the Earth
Decision Making Decision Making
A Lexical Decision Task A Lexical Decision Task
Instruct recipient on giving you feedback immediately if heat becomes too intense. Remind the person ... Instruct recipient on giving you feedback immediately if heat becomes too intense. Remind the person ...
Explain how it can be desirable from an intertemporal perspective for a country run a current ... Explain how it can be desirable from an intertemporal perspective for a country run a current ...
A pool player is attempting a fancy shot. He hits the cue ball giving it a speed of 5.57 m/s ... A pool player is attempting a fancy shot. He hits the cue ball giving it a speed of 5.57 m/s ...
Video: Steps of glucose catabolism

For a complete list of videos, visit our video library