This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: One way to be tactful when giving your reasons for bad news is to A) explain why the decision is ... (Read 194 times)

NguyenJ

  • Hero Member
  • *****
  • Posts: 516
on: Jun 23, 2018
One way to be tactful when giving your reasons for bad news is to
 
  A) explain why the decision is good for you and your company.
  B) focus on facts and imply the bad news.
  C) explain that the decision is based on company policy.
  D) apologize for having to be the bearer of bad news.
  E) explain how hard the decision was to make.

Question 2

According to the indirect approach for delivering bad news, you should place the negative news
 
  A) immediately after the buffer.
  B) immediately before the reasons.
  C) immediately after the reasons.
  D) at the very end.
  E) in the opening paragraph.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

ynlevi

  • Sr. Member
  • ****
  • Posts: 338
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) If benefits of the negative decision actually exist, pointing them out can be extremely heartening to your recipient. For example, in turning down a candidate for one position you may indicate that the rejection makes her eligible to apply for a better position later on in the year.

Answer to Question 2

Answer: C
Explanation: C) In the indirect approach, a buffer is followed by a reasons section that builds a case for the third section, the delivery of the negative news itself.


NguyenJ

  • Member
  • Posts: 516
Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

hollysheppard095

  • Member
  • Posts: 339
Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

« previous next »
 

Did you know?

By definition, when a medication is administered intravenously, its bioavailability is 100%.

Did you know?

According to the National Institute of Environmental Health Sciences, lung disease is the third leading killer in the United States, responsible for one in seven deaths. It is the leading cause of death among infants under the age of one year.

Did you know?

Pink eye is a term that refers to conjunctivitis, which is inflammation of the thin, clear membrane (conjunctiva) over the white part of the eye (sclera). It may be triggered by a virus, bacteria, or foreign body in the eye. Antibiotic eye drops alleviate bacterial conjunctivitis, and antihistamine allergy pills or eye drops help control allergic conjunctivitis symptoms.

Did you know?

The largest baby ever born weighed more than 23 pounds but died just 11 hours after his birth in 1879. The largest surviving baby was born in October 2009 in Sumatra, Indonesia, and weighed an astounding 19.2 pounds at birth.

Did you know?

After 5 years of being diagnosed with rheumatoid arthritis, one every three patients will no longer be able to work.

The Sun giving out a large geomagnetic storm The Sun giving out a large geomagnetic storm
A pharmacist can explain to a patient why medication may look different and ensure the correct ... A pharmacist can explain to a patient why medication may look different and ensure the correct ...
Ethical Decision-Making Model Ethical Decision-Making Model
Respirator decision logic based on the EPA method. It is very important to know when to use supplied ... Respirator decision logic based on the EPA method. It is very important to know when to use supplied ...
A pool player is attempting a fancy shot. He hits the cue ball giving it a speed of 5.57 m/s ... A pool player is attempting a fancy shot. He hits the cue ball giving it a speed of 5.57 m/s ...
Thanks giving super mario turkey 2023 Thanks giving super mario turkey 2023
Video: Stimulus (introduction)

For a complete list of videos, visit our video library