This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Instead of announcing the bad news up front, you can open with a ________ to establish common ground ... (Read 232 times)

cookcarl

  • Hero Member
  • *****
  • Posts: 539
on: Jun 23, 2018
Instead of announcing the bad news up front, you can open with a ________ to establish common ground with the reader.
 
  A) humorous anecdote
  B) buffer statement
  C) diversionary tactic
  D) heartwarming story
  E) series of facts and figures

Question 2

You can use an agreement strategy to write an effective buffer statement if you
 
  A) find an attribute or achievement to compliment.
  B) express sincere thanks for receiving something.
  C) demonstrate that you understand the reader's goals and needs.
  D) discover a point on which you and the reader share similar views.
  E) start with the most favorable part of your message.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

voltaire123

  • Sr. Member
  • ****
  • Posts: 301
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) The indirect approach to delivering bad news opens with a buffer. A buffer is a neutral, uncontroversial statement that establishes common ground with the recipient.

Answer to Question 2

Answer: D
Explanation: D) In order to build a buffer statement on an agreement strategy, find a point on which you and the reader share similar views.


cookcarl

  • Member
  • Posts: 539
Reply 2 on: Jun 23, 2018
Wow, this really help

anyusername12131

  • Member
  • Posts: 327
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

To maintain good kidney function, you should drink at least 3 quarts of water daily. Water dilutes urine and helps prevent concentrations of salts and minerals that can lead to kidney stone formation. Chronic dehydration is a major contributor to the development of kidney stones.

Did you know?

An identified risk factor for osteoporosis is the intake of excessive amounts of vitamin A. Dietary intake of approximately double the recommended daily amount of vitamin A, by women, has been shown to reduce bone mineral density and increase the chances for hip fractures compared with women who consumed the recommended daily amount (or less) of vitamin A.

Did you know?

Stevens-Johnson syndrome and Toxic Epidermal Necrolysis syndrome are life-threatening reactions that can result in death. Complications include permanent blindness, dry-eye syndrome, lung damage, photophobia, asthma, chronic obstructive pulmonary disease, permanent loss of nail beds, scarring of mucous membranes, arthritis, and chronic fatigue syndrome. Many patients' pores scar shut, causing them to retain heat.

Did you know?

The highest suicide rate in the United States is among people ages 65 years and older. Almost 15% of people in this age group commit suicide every year.

Did you know?

There are 60,000 miles of blood vessels in every adult human.

Horses need to lie down occasionally, and prefer soft ground for a nap. Horses need to lie down occasionally, and prefer soft ground for a nap.
Common locations for cerebral artery aneurysms in the Circle of Willis. Common locations for cerebral artery aneurysms in the Circle of Willis.
(A) Common sites for cholelithiasis; (B) a gallbladder specimen with multiple gallstones. (A) Common sites for cholelithiasis; (B) a gallbladder specimen with multiple gallstones.
Common Prefixes of the Metric System Common Prefixes of the Metric System
Open the outlet valve on the canister. Open the outlet valve on the canister.
Prescriptions for common analgesics used in dentistry. Prescriptions for common analgesics used in dentistry.
Video: What is Reverse Osmosis?

For a complete list of videos, visit our video library