This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Instead of announcing the bad news up front, you can open with a ________ to establish common ground ... (Read 233 times)

cookcarl

  • Hero Member
  • *****
  • Posts: 539
on: Jun 23, 2018
Instead of announcing the bad news up front, you can open with a ________ to establish common ground with the reader.
 
  A) humorous anecdote
  B) buffer statement
  C) diversionary tactic
  D) heartwarming story
  E) series of facts and figures

Question 2

You can use an agreement strategy to write an effective buffer statement if you
 
  A) find an attribute or achievement to compliment.
  B) express sincere thanks for receiving something.
  C) demonstrate that you understand the reader's goals and needs.
  D) discover a point on which you and the reader share similar views.
  E) start with the most favorable part of your message.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

voltaire123

  • Sr. Member
  • ****
  • Posts: 301
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: B
Explanation: B) The indirect approach to delivering bad news opens with a buffer. A buffer is a neutral, uncontroversial statement that establishes common ground with the recipient.

Answer to Question 2

Answer: D
Explanation: D) In order to build a buffer statement on an agreement strategy, find a point on which you and the reader share similar views.


cookcarl

  • Member
  • Posts: 539
Reply 2 on: Jun 23, 2018
Excellent

jojobee318

  • Member
  • Posts: 298
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

To maintain good kidney function, you should drink at least 3 quarts of water daily. Water dilutes urine and helps prevent concentrations of salts and minerals that can lead to kidney stone formation. Chronic dehydration is a major contributor to the development of kidney stones.

Did you know?

Adult head lice are gray, about ? inch long, and often have a tiny dot on their backs. A female can lay between 50 and 150 eggs within the several weeks that she is alive. They feed on human blood.

Did you know?

The immune system needs 9.5 hours of sleep in total darkness to recharge completely.

Did you know?

In 1885, the Lloyd Manufacturing Company of Albany, New York, promoted and sold "Cocaine Toothache Drops" at 15 cents per bottle! In 1914, the Harrison Narcotic Act brought the sale and distribution of this drug under federal control.

Did you know?

The shortest mature adult human of whom there is independent evidence was Gul Mohammed in India. In 1990, he was measured in New Delhi and stood 22.5 inches tall.

Cheetah front and hind feet, as illustrated in Pocock's The Fauna of British India, including C Cheetah front and hind feet, as illustrated in Pocock's The Fauna of British India, including C
Common Health Problems Requiring Rehabilitation Common Health Problems Requiring Rehabilitation
Common Prefixes Common Prefixes
Common Suffixes Cont. Common Suffixes Cont.
Common Abbreviations and Symbols Used by Massage Therapists Cont Common Abbreviations and Symbols Used by Massage Therapists Cont
Common Abbreviations and Symbols Used by Massage Therapists Cont Common Abbreviations and Symbols Used by Massage Therapists Cont
Video: Cellular slime mold life cycle Animation

For a complete list of videos, visit our video library