« previous next »

Author Question: What are the two benefits of stating the bad news at the beginning of a negative message? What ... (Read 103 times)

HCHenry

  • Hero Member
  • *****
  • Posts: 591
on: Jun 23, 2018
What are the two benefits of stating the bad news at the beginning of a negative message?
 
  What will be an ideal response?

Question 2

When it comes to apologizing for corporate mistakes, judges, juries, and plaintiffs tend to
 
  A) react negatively when companies apologize.
  B) dismiss such apologies as insincere.
  C) be more forgiving of companies that apologize.
  D) understand that companies should never admit guilt.
  E) expect non-profit organizations to admit guilt, but not for-profit companies.


Dunkey

  • Sr. Member
  • ****
  • Posts: 333
Reply #1 on: Jun 23, 2018
Answer to Question 1

Answer: Stating the bad news at the beginning makes a shorter message possible and requires less time for the audience to reach the main idea of the message.

Answer to Question 2

Answer: C
Explanation: C) Judges, juries, and plaintiffs tend to be more forgiving of companies that express sympathy for wronged parties; moreover, an apology can help repair a company's reputation. Recently, some prosecutors have begun pressing executives to publicly admit guilt and apologize as part of the settlement of criminal casesunlike the common tactic of paying fines but refusing to admit any wrongdoing. Judges, juries, and plaintiffs expect both for-profit and non-profit organizations to admit guilt.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Alzheimer's disease affects only about 10% of people older than 65 years of age. Most forms of decreased mental function and dementia are caused by disuse (letting the mind get lazy).

Did you know?

Immunoglobulin injections may give short-term protection against, or reduce severity of certain diseases. They help people who have an inherited problem making their own antibodies, or those who are having certain types of cancer treatments.

Did you know?

Looking at the sun may not only cause headache and distort your vision temporarily, but it can also cause permanent eye damage. Any exposure to sunlight adds to the cumulative effects of ultraviolet (UV) radiation on your eyes. UV exposure has been linked to eye disorders such as macular degeneration, solar retinitis, and corneal dystrophies.

Did you know?

For about 100 years, scientists thought that peptic ulcers were caused by stress, spicy food, and alcohol. Later, researchers added stomach acid to the list of causes and began treating ulcers with antacids. Now it is known that peptic ulcers are predominantly caused by Helicobacter pylori, a spiral-shaped bacterium that normally exist in the stomach.

Did you know?

All patients with hyperparathyroidism will develop osteoporosis. The parathyroid glands maintain blood calcium within the normal range. All patients with this disease will continue to lose calcium from their bones every day, and there is no way to prevent the development of osteoporosis as a result.

Continuous positive airway pressure (CPAP) device. The sleeping subject is receiving the benefits of Continuous positive airway pressure (CPAP) device. The sleeping subject is receiving the benefits of
negative feedback loop negative feedback loop
Model of a sequential study in which two cohorts were followed beginning at age 20. One cohort was f Model of a sequential study in which two cohorts were followed beginning at age 20. One cohort was f
Meditation Reduces Negative Emotions Meditation Reduces Negative Emotions
Tiger Woods as he answers questions at a news conference. Tiger Woods as he answers questions at a news conference.
Yellow Mustard Benefits Yellow Mustard Benefits
Video: PET Scan Animation

For a complete list of videos, visit our video library