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Author Question: The question, Mrs. Dow, would you please describe your symptoms is an example of: A) an ... (Read 51 times)

K@

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The question, Mrs. Dow, would you please describe your symptoms is an example of:
 
  A) an open-ended question.
  B) a close-ended question.
  C) a reflection statement.
  D) a feedback statement.

Question 2

Which telephone system eliminates the need for patients to be on hold?
 
  A) Direct telephone lines
  B) Speaker phones
  C) Conference calls
  D) Call forwarding



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14vl19

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Answer to Question 1

A

Answer to Question 2

A




K@

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Reply 2 on: Jun 25, 2018
Great answer, keep it coming :)


ryhom

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Reply 3 on: Yesterday
Gracias!

 

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