Author Question: Which one of the following is not a benefit to the medical office for performing follow-up phone ... (Read 149 times)

jho37 · **on:** Jun 25, 2018

Which one of the following is not a benefit to the medical office for performing follow-up phone call reminders?

Less in-office administrative time.
The medical assistant can provide the patient with instructions prior to the appointment.
Patients are less likely to show for their scheduled appointment.
The medical assistant can answer patient questions prior to the appointment.

Question 2

A written document that is submitted for publication is called a

memoranda
manuscript
bibliography
table

medine · **Reply #1 on:** Jun 25, 2018

Answer to Question 1

Patients are less likely to show for their scheduled appointment.

Rationale: Patients are more likely to show up for a scheduled appointment when a reminder call is placed. All other options are distractors.

Answer to Question 2

manuscript

Rationale: A manuscript is a written document that is submitted for publication. All other answers are distractors.