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Author Question: When using an automated attendant system, there should always be an option that allows the caller to ... (Read 49 times)

vicotolentino

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  • Posts: 552
on: Jun 25, 2018
When using an automated attendant system, there should always be an option that allows the caller to
 A) talk to the physician directly.
  B) talk to a live person.
  C) access the triage system.
  D) page the physician.

Question 2

.What is a realistic, good collection rate for a collection agency?
 A) 20 to 30 of assigned accounts.
  B) 30 to 60 of assigned accounts.
  C) 50 to 65 of assigned accounts.
  D) 75 or more of assigned accounts.


mceravolo

  • Sr. Member
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  • Posts: 349
Reply #1 on: Jun 25, 2018
Answer to Question 1

B

Answer to Question 2

B


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