When using an automated attendant system, there should always be ...

[vicotolentino]

When using an automated attendant system, there should always be an option that allows the caller to
 A) talk to the physician directly.
  B) talk to a live person.
  C) access the triage system.
  D) page the physician.

Question 2

.What is a realistic, good collection rate for a collection agency?
 A) 20 to 30 of assigned accounts.
  B) 30 to 60 of assigned accounts.
  C) 50 to 65 of assigned accounts.
  D) 75 or more of assigned accounts.

[mceravolo]

Answer to Question 1

B

Answer to Question 2

B