A veteran nurse working on the medical-surgical unit of an urban ...

[TFauchery]

A veteran nurse working on the medical-surgical unit of an urban hospital is frequently consulted by other staff members on clinical issues and new procedures.
 
  What characteristics of the informal leader does this veteran nurse demonstrate?
  Select all that apply.
  A) Seniority
  B) Insecurity
  C) Special abilities
  D) Age
  E) Supervisory position

Question 2

An older adult client tells the nurse, I am worried about how I will pay for my hospital bill. The client is being discharged, is being referred to home health care, and the new plan of care involves extremely expensive drugs.
 
  Which response by the nurse is appropriate?
  A) You need to focus on recovering and not worry about finances.
  B) I'll have someone from the business office come and set up your payment plan.
  C) Don't worry. I'm sure everything will work out okay.
  D) Much of your care will be covered by Medicare.

[blakeserpa]

Answer to Question 1

Answer: A, C, D

Informal leaders are recognized by the group as leaders and play an important role in influencing colleagues, coworkers, and other group members to achieve the group's goals. They often become leaders because of seniority, age, or special abilities. Leaders tend to be informed and confident. An informal leader is not officially appointed.

Answer to Question 2

Answer: D

The Medicare amendments to the Social Security Act and their subsequent expansions provide a national and state health insurance program that includes extremely expensive hospital care and prescription drug coverage for adults over the age of 65. Ignoring the client's concerns by telling him not to worry is not therapeutic communication and does little, if anything, to confront the client's concerns. Passing the concern to the business office does not address the client's concerns. Nurses should have some knowledge about the payment sources of their clients, especially those who have automatic coverage with Medicare because of their age.

[TFauchery]

Correct answers!

[blakeserpa]

Great! Please up vote