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Author Question: In order to overcome buyer resistance, the first thing a salesperson should do is ________. a. ask ... (Read 175 times)

hbsimmons88

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on: Jun 28, 2018
In order to overcome buyer resistance, the first thing a salesperson should do is ________.
 a. ask probing questions
 b. listen to the prospect
 c. offer another benefit
 d. assess the objection
 e. respond to the objection with an apology

Question 2

The physical appearance of a questionnaire is important in securing respondents' cooperation, particularly for
 a. personal interviews.
  b. mail questionnaires.
  c. telephone interviews.
  d. All of the above.
  e. Both b and c.


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zogaridan

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Reply #1 on: Jun 28, 2018
Answer to Question 1

b

Answer to Question 2

b


hbsimmons88

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Reply 2 on: Jun 28, 2018
:D TYSM

gcook

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Reply 3 on: Yesterday
Excellent

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