This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: A strategy developed to offset the challenges posed by intangibility is ________. a. thorough ... (Read 100 times)

beccaep

  • Hero Member
  • *****
  • Posts: 535
on: Jun 28, 2018
A strategy developed to offset the challenges posed by intangibility is ________.
 a. thorough training of customer contact personnel
 b. organizational image development
 c. demand management
 d. customization

Question 2

A famous case in the 1980s involved Coca-Cola introducing New Coke after much research. The failure of New
  Coke was largely due to:
 a. A narrow conception of the research.
  b. Uneven caliber of researchers.
  c. Poor problem definition.
  d. Late and occasional erroneous findings.
  e. Personality and presentation differences.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

gasdhashg

  • Sr. Member
  • ****
  • Posts: 335
Reply #1 on: Jun 28, 2018
Answer to Question 1

b

Answer to Question 2

c


beccaep

  • Member
  • Posts: 535
Reply 2 on: Jun 28, 2018
YES! Correct, THANKS for helping me on my review

pangili4

  • Member
  • Posts: 346
Reply 3 on: Yesterday
Excellent

« previous next »
 

Did you know?

Patients who cannot swallow may receive nutrition via a parenteral route—usually, a catheter is inserted through the chest into a large vein going into the heart.

Did you know?

Before a vaccine is licensed in the USA, the Food and Drug Administration (FDA) reviews it for safety and effectiveness. The CDC then reviews all studies again, as well as the American Academy of Pediatrics and the American Academy of Family Physicians. Every lot of vaccine is tested before administration to the public, and the FDA regularly inspects vaccine manufacturers' facilities.

Did you know?

There are major differences in the metabolism of morphine and the illegal drug heroin. Morphine mostly produces its CNS effects through m-receptors, and at k- and d-receptors. Heroin has a slight affinity for opiate receptors. Most of its actions are due to metabolism to active metabolites (6-acetylmorphine, morphine, and morphine-6-glucuronide).

Did you know?

In the United States, congenital cytomegalovirus causes one child to become disabled almost every hour. CMV is the leading preventable viral cause of development disability in newborns. These disabilities include hearing or vision loss, and cerebral palsy.

Did you know?

According to the American College of Allergy, Asthma & Immunology, more than 50 million Americans have some kind of food allergy. Food allergies affect between 4 and 6% of children, and 4% of adults, according to the CDC. The most common food allergies include shellfish, peanuts, walnuts, fish, eggs, milk, and soy.

Cottontails' ears have developed to hear even whisper-quiet sounds at incredible distances. Cottontails' ears have developed to hear even whisper-quiet sounds at incredible distances.
In 1885 masked Nebraskans seeking access to water posed for photographer S. D. Butcher, who captione In 1885 masked Nebraskans seeking access to water posed for photographer S. D. Butcher, who captione
Reconstruction Drawing Of The Citadel At Mycenae At Its Most Developed State Reconstruction Drawing Of The Citadel At Mycenae At Its Most Developed State
International Business: The Challenges of Globalization International Business: The Challenges of Globalization
How to obtain more bacteria culture from already developed colony in HS medium How to obtain more bacteria culture from already developed colony in HS medium
Plot of Land (Modified Offset Method) Plot of Land (Modified Offset Method)
Video: Mitosis step-by-step

For a complete list of videos, visit our video library