Consumers determine a shortage or an unfulfilled desire exists ...

[APUS57]

Consumers determine a shortage or an unfulfilled desire exists during which step of the consumer decision process?
 A) problem awareness
  B) stimulus
  C) evaluation of alternatives
  D) postpurchase evaluation
  E) the choice stage

Question 2

Salespeople who always do what they say they will do earn the trust of buyers because buyers perceive them as being:
 A) dependable.
  B) resilient.
  C) experienced.
  D) egocentric.
  E) knowledgeable.

[Natalie4ever]

Answer to Question 1

A

Answer to Question 2

A

[APUS57]

Thank you

[Natalie4ever]

No problemo