Within the industrial management model, firms focus on: A) ...

[Pineappleeh]

Within the industrial management model, firms focus on:
 A) operations and management.
  B) customers satisfaction and sustainable profits.
  C) customer expectations.
  D) revenues and operating costs.
  E) marketing and production.

Question 2

The room service at the Waldorf Astoria is an example of a symbolic or experiential attribute.
 
 Indicate whether the statement is true or false

[Chou]

Answer to Question 1

D

Answer to Question 2

False

[Pineappleeh]

Thanks for the timely response, appreciate it

[kthug]

YES! Correct, THANKS for helping me on my review