Which of the following is NOT a key component that needs to be ...

[WWatsford]

Which of the following is NOT a key component that needs to be built into every service quality system?
 A) listening
  B) reliability
  C) servant leadership
  D) individual play
  E) service design

Question 2

This is a strategic process involving stakeholder assessment to create meaningful, long-term relationships with customers, while maintaining, supporting, and enhancing the natural environment.
 A) Green marketing
  B) Greenwashing
  C) Social responsibility
  D) Sustainability
  E) Social entrepreneurship

[karmakat49]

Answer to Question 1

A

Answer to Question 2

A

[WWatsford]

Excellent

[Sarahjh]

Thanks for the timely response, appreciate it