« previous next »

Author Question: The assumptive close method for gaining commitment makes the assumption that the buyer wants to make ... (Read 118 times)

xroflmao

  • Hero Member
  • *****
  • Posts: 515
on: Jun 28, 2018
The assumptive close method for gaining commitment makes the assumption that the buyer wants to make a purchase.
 
 Indicate whether the statement is true or false

Question 2

Excellent companies will perform the service right the first time is a typical statement within the ____ dimension of the SERVQUAL scale.
 A) tangibles
  B) empathy
  C) responsiveness
  D) assurance
  E) reliability


heinisk01

  • Sr. Member
  • ****
  • Posts: 329
Reply #1 on: Jun 28, 2018
Answer to Question 1

True

Answer to Question 2

E


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Russia has the highest death rate from cardiovascular disease followed by the Ukraine, Romania, Hungary, and Poland.

Did you know?

There used to be a metric calendar, as well as metric clocks. The metric calendar, or "French Republican Calendar" divided the year into 12 months, but each month was divided into three 10-day weeks. Each day had 10 decimal hours. Each hour had 100 decimal minutes. Due to lack of popularity, the metric clocks and calendars were ended in 1795, three years after they had been first marketed.

Did you know?

Interferon was scarce and expensive until 1980, when the interferon gene was inserted into bacteria using recombinant DNA technology, allowing for mass cultivation and purification from bacterial cultures.

Did you know?

By definition, when a medication is administered intravenously, its bioavailability is 100%.

Did you know?

If you use artificial sweeteners, such as cyclamates, your eyes may be more sensitive to light. Other factors that will make your eyes more sensitive to light include use of antibiotics, oral contraceptives, hypertension medications, diuretics, and antidiabetic medications.

Close-up of the underside of a gecko's foot as it walks on vertical glass Close-up of the underside of a gecko's foot as it walks on vertical glass
Attachment is a close emotional relationship. Attachment is a close emotional relationship.
Performing Venipuncture Using the Vacutainer Method Performing Venipuncture Using the Vacutainer Method
Despite the globe’s vast social change, people all over the world continue to make race a ... Despite the globe’s vast social change, people all over the world continue to make race a ...
Differentiation-find the derivative by the delta method Differentiation-find the derivative by the delta method
Plot of Land (Modified Offset Method) Plot of Land (Modified Offset Method)
Video: Mitochondrial Structure & ETC Protein Complexes (Protein Complexes and Electron Transport)

For a complete list of videos, visit our video library