This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The zone of tolerance is defined as the difference between: A) predicted service and perceived ... (Read 76 times)

jilianpiloj

  • Hero Member
  • *****
  • Posts: 521
on: Jun 28, 2018
The zone of tolerance is defined as the difference between:
 A) predicted service and perceived service.
  B) predicted service and desired service.
  C) desired service and adequate service.
  D) adequate service and perceived service.
  E) expected service and desired service.

Question 2

Overall, what is the difference between differentiation and positioning?
 A) Differentiation is about the product whereas positioning is about the brand.
  B) Differentiation is based on real differences between products, while positioning is completely perceptual.
  C) Differentiation is about creating differences among competing products, while positioning is about creating a mental image in consumers' minds.
  D) Differentiation is used in tangible goods, while positioning is used in services.
  E) Differentiation focuses on differences among brands, while positioning is about differences among products.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

vkodali

  • Sr. Member
  • ****
  • Posts: 357
Reply #1 on: Jun 28, 2018
Answer to Question 1

C

Answer to Question 2

C


jilianpiloj

  • Member
  • Posts: 521
Reply 2 on: Jun 28, 2018
Wow, this really help

sailorcrescent

  • Member
  • Posts: 334
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

Historic treatments for rheumatoid arthritis have included gold salts, acupuncture, a diet consisting of apples or rhubarb, nutmeg, nettles, bee venom, bracelets made of copper, prayer, rest, tooth extractions, fasting, honey, vitamins, insulin, snow collected on Christmas, magnets, and electric convulsion therapy.

Did you know?

There are 20 feet of blood vessels in each square inch of human skin.

Did you know?

Thyroid conditions cause a higher risk of fibromyalgia and chronic fatigue syndrome.

Did you know?

Always store hazardous household chemicals in their original containers out of reach of children. These include bleach, paint, strippers and products containing turpentine, garden chemicals, oven cleaners, fondue fuels, nail polish, and nail polish remover.

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

A hypothetical hybrid zone. A hypothetical hybrid zone.
A visually impaired patient is assisted by a service dog. A visually impaired patient is assisted by a service dog.
Hypothetical Range of Perceived Brightness (in jnds) as a Function of Intensity Hypothetical Range of Perceived Brightness (in jnds) as a Function of Intensity
The low-elevation coastal zone in Bangladesh is under threat of inundation by 2100 The low-elevation coastal zone in Bangladesh is under threat of inundation by 2100
Effects of Retrieval Practice on Predicted and Actual Memory Performance Effects of Retrieval Practice on Predicted and Actual Memory Performance
Solve Diophantus’s Problem B–8: To find two numbers such that their difference a Solve Diophantus’s Problem B–8: To find two numbers such that their difference a
Video: Krebs cycle : Formation of acetyl coenzyme A and Electron transport chain

For a complete list of videos, visit our video library