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Author Question: The zone of tolerance is most directly related to which of the following unique service attributes? ... (Read 99 times)

faduma

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The zone of tolerance is most directly related to which of the following unique service attributes?
 A) intangibility
  B) perishability
  C) heterogeneity
  D) inseparability
  E) homogeneity

Question 2

Which of the following IS NOT a function or potential function of packaging?
 A) protection
  B) storage
  C) convenience
  D) integration
  E) co-branding



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fraziera112

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Answer to Question 1

C

Answer to Question 2

D




faduma

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Reply 2 on: Jun 28, 2018
Gracias!


Joy Chen

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

 

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