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Author Question: ____ is the study of the use of physical evidence to create service environments and its influence ... (Read 63 times)

karlynnae

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  • Posts: 599
on: Jun 28, 2018
____ is the study of the use of physical evidence to create service environments and its influence on the perceptions and behaviors of individuals.
 A) Ergonomics
  B) Environmental psychology
  C) Physics
  D) Physical sociology
  E) Environmental anthropology

Question 2

__________ segmentation is the most powerful form of segmentation in consumer markets because it uses actual product usage to make distinctions among market segments.
 A) Demographic
  B) Behavioral
  C) Psychographic
  D) Lifestyle
  E) Geographic


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sierramartinez

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Reply #1 on: Jun 28, 2018
Answer to Question 1

B

Answer to Question 2

B


karlynnae

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  • Posts: 599
Reply 2 on: Jun 28, 2018
YES! Correct, THANKS for helping me on my review

vickybb89

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Reply 3 on: Yesterday
Excellent

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