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Author Question: ____ is the study of the use of physical evidence to create service environments and its influence ... (Read 58 times)

karlynnae

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____ is the study of the use of physical evidence to create service environments and its influence on the perceptions and behaviors of individuals.
 A) Ergonomics
  B) Environmental psychology
  C) Physics
  D) Physical sociology
  E) Environmental anthropology

Question 2

__________ segmentation is the most powerful form of segmentation in consumer markets because it uses actual product usage to make distinctions among market segments.
 A) Demographic
  B) Behavioral
  C) Psychographic
  D) Lifestyle
  E) Geographic



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sierramartinez

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Answer to Question 1

B

Answer to Question 2

B




karlynnae

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Reply 2 on: Jun 28, 2018
Thanks for the timely response, appreciate it


Zebsrer

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Reply 3 on: Yesterday
Wow, this really help

 

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