« previous next »

Author Question: Which of the following is NOT a major role of a service firm's physical evidence? A) socializing ... (Read 41 times)

tfester

  • Hero Member
  • *****
  • Posts: 534
on: Jun 28, 2018
Which of the following is NOT a major role of a service firm's physical evidence?
 A) socializing employees and customers
  B) providing a means for differentiation
  C) providing a means for customer price comparisons
  D) facilitating the flow of the service delivery process
  E) packaging the service

Question 2

Firms that sell luxury products, custom-made products, and services often take the time to significantly modify their products in an effort to precisely match the needs of individual customers. These firms are pursuing what type of approach to market segmentation?
 A) individualized marketing
  B) niche marketing
  C) pinpointed marketing
  D) focused marketing
  E) one-to-one marketing


tranoy

  • Sr. Member
  • ****
  • Posts: 344
Reply #1 on: Jun 28, 2018
Answer to Question 1

C

Answer to Question 2

E


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

Did you know?

Signs and symptoms that may signify an eye tumor include general blurred vision, bulging eye(s), double vision, a sensation of a foreign body in the eye(s), iris defects, limited ability to move the eyelid(s), limited ability to move the eye(s), pain or discomfort in or around the eyes or eyelids, red or pink eyes, white or cloud spots on the eye(s), colored spots on the eyelid(s), swelling around the eyes, swollen eyelid(s), and general vision loss.

Did you know?

GI conditions that will keep you out of the U.S. armed services include ulcers, varices, fistulas, esophagitis, gastritis, congenital abnormalities, inflammatory bowel disease, enteritis, colitis, proctitis, duodenal diverticula, malabsorption syndromes, hepatitis, cirrhosis, cysts, abscesses, pancreatitis, polyps, certain hemorrhoids, splenomegaly, hernias, recent abdominal surgery, GI bypass or stomach stapling, and artificial GI openings.

Did you know?

The average office desk has 400 times more bacteria on it than a toilet.

Did you know?

The cure for trichomoniasis is easy as long as the patient does not drink alcoholic beverages for 24 hours. Just a single dose of medication is needed to rid the body of the disease. However, without proper precautions, an individual may contract the disease repeatedly. In fact, most people develop trichomoniasis again within three months of their last treatment.

Fires Commonly Are Major Secondary Effects Fires Commonly Are Major Secondary Effects
The world has been horrified recently at a U.S. Congress so polarized and paralyzed that it cannot p The world has been horrified recently at a U.S. Congress so polarized and paralyzed that it cannot p
Major Events in the History of Psychology (3 of 6) Major Events in the History of Psychology (3 of 6)
Increasing Physical Activity Increasing Physical Activity
Common skin signs are often evidence of an illness or disorder. A fissure is a crack-like sore or ... Common skin signs are often evidence of an illness or disorder. A fissure is a crack-like sore or ...
Measurement and Evaluation in Physical Education and Exercise Science Measurement and Evaluation in Physical Education and Exercise Science
Video: Hydrogen bonds - role in the body

For a complete list of videos, visit our video library