« previous next »

Author Question: The service offer is linked with the service concept and also: A) spells out in more detail the ... (Read 47 times)

burchfield96

  • Hero Member
  • *****
  • Posts: 610
on: Jun 28, 2018
The service offer is linked with the service concept and also:
 A) spells out in more detail the service offering.
  B) when and to whom they will be provided.
  C) how they will be presented.
  D) All of the answer choices.

Question 2

The _____ is the product dimension of service, including decisions about the essential concept of the service, the range of services provided, and the quality and level of the service.
 A) service strategy
  B) service package
  C) service recovery
  D) service bundling
  E) service loyalty


kkenney

  • Sr. Member
  • ****
  • Posts: 352
Reply #1 on: Jun 28, 2018
Answer to Question 1

D

Answer to Question 2

B


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Warfarin was developed as a consequence of the study of a strange bleeding disorder that suddenly occurred in cattle on the northern prairies of the United States in the early 1900s.

Did you know?

In the United States, there is a birth every 8 seconds, according to the U.S. Census Bureau's Population Clock.

Did you know?

Adults are resistant to the bacterium that causes Botulism. These bacteria thrive in honey – therefore, honey should never be given to infants since their immune systems are not yet resistant.

Did you know?

Asthma attacks and symptoms usually get started by specific triggers (such as viruses, allergies, gases, and air particles). You should talk to your doctor about these triggers and find ways to avoid or get rid of them.

Did you know?

There are immediate benefits of chiropractic adjustments that are visible via magnetic resonance imaging (MRI). It shows that spinal manipulation therapy is effective in decreasing pain and increasing the gaps between the vertebrae, reducing pressure that leads to pain.

N-linked glycosylation in the endoplasmic reticulum N-linked glycosylation in the endoplasmic reticulum
Concept map of disease and immune system Concept map of disease and immune system
Chuck Close, Stanley II, detail. 1980–81. Chuck Close, Stanley II, detail. 1980–81.
The offspring of the microchip—from computers to cell phones—offer access to vast information ... The offspring of the microchip—from computers to cell phones—offer access to vast information ...
Kyo and jitsu-concept of energy deficiency and excess from shiatsu. Kyo and jitsu-concept of energy deficiency and excess from shiatsu.
Biosynthesis of the lipid-linked oligosaccharide intermediate Biosynthesis of the lipid-linked oligosaccharide intermediate
Video: Introduction to Spirometry

For a complete list of videos, visit our video library