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Author Question: Reliability, responsiveness, and empathy are all dimensions of service quality. Indicate whether ... (Read 45 times)

burton19126

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on: Jun 28, 2018
Reliability, responsiveness, and empathy are all dimensions of service quality.
 
 Indicate whether the statement is true or false

Question 2

In order to effectively use a solutions perspective, business marketers need to define their unique capabilities and determine how to use them to help customers reduce costs, increase responsiveness, or improve quality.
 
 Indicate whether the statement is true or false


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bimper21

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Reply #1 on: Jun 28, 2018
Answer to Question 1

True

Answer to Question 2

True


burton19126

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Reply 2 on: Jun 28, 2018
Thanks for the timely response, appreciate it

daiying98

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Reply 3 on: Yesterday
Excellent

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