Author Question: The step in the process of developing a data collection form that most influences the number and ... (Read 23 times)

geoffrey · **on:** Jun 28, 2018

The step in the process of developing a data collection form that most influences the number and types of questions, wording of questions and response categories, question sequence, etc. is:
a. Step 1: specify what information will be sought
b. Step 4: Determine form of response to each question
c. Step 2: Determine method of administration
d. Step 3: Determine content of individual questions
e. Step 5: Determine wording of each question

Question 2

In order to effectively respond to objections, salespeople must be good listeners.

Indicate whether the statement is true or false