The step in the process of developing a data collection form that ...

[geoffrey]

The step in the process of developing a data collection form that most influences the number and types of questions, wording of questions and response categories, question sequence, etc. is:
 a. Step 1: specify what information will be sought
 b. Step 4: Determine form of response to each question
 c. Step 2: Determine method of administration
 d. Step 3: Determine content of individual questions
 e. Step 5: Determine wording of each question

Question 2

In order to effectively respond to objections, salespeople must be good listeners.
 
 Indicate whether the statement is true or false

[macmac]

Answer to Question 1

c

Answer to Question 2

T

[geoffrey]

TYSM

[kjohnson]

Thanks for the timely response, appreciate it