This topic contains a solution. Click here to go to the answer

Author Question: A firm tries to evaluate its returns from its operations and strategy. One of the indexes, which ... (Read 37 times)

colton

  • Hero Member
  • *****
  • Posts: 627
A firm tries to evaluate its returns from its operations and strategy. One of the indexes, which considers the revenues and intangible benefits accrued to the firm, minus the investment to attract and keep the customer, is known as:
 a. customer value.
 b. intangible benefit stream
 c. investment-benefit differential.
 d. lifetime value of the customer.

Question 2

Environmental scanning entails information gathering and fact-finding designed to detect indications of environmental changes in their initial stages of development.
 
 Indicate whether the statement is true or false



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

dreamfighter72

  • Sr. Member
  • ****
  • Posts: 355
Answer to Question 1

d

Answer to Question 2

true




colton

  • Member
  • Posts: 627
Reply 2 on: Jun 28, 2018
Gracias!


jamesnevil303

  • Member
  • Posts: 337
Reply 3 on: Yesterday
:D TYSM

 

Did you know?

It is difficult to obtain enough calcium without consuming milk or other dairy foods.

Did you know?

Since 1988, the CDC has reported a 99% reduction in bacterial meningitis caused by Haemophilus influenzae, due to the introduction of the vaccine against it.

Did you know?

According to animal studies, the typical American diet is damaging to the liver and may result in allergies, low energy, digestive problems, and a lack of ability to detoxify harmful substances.

Did you know?

Your skin wrinkles if you stay in the bathtub a long time because the outermost layer of skin (which consists of dead keratin) swells when it absorbs water. It is tightly attached to the skin below it, so it compensates for the increased area by wrinkling. This happens to the hands and feet because they have the thickest layer of dead keratin cells.

Did you know?

Aspirin may benefit 11 different cancers, including those of the colon, pancreas, lungs, prostate, breasts, and leukemia.

For a complete list of videos, visit our video library