« previous next »

Author Question: According to a recent study, fully two thirds of all documented customer dissatifaction results from ... (Read 29 times)

torybrooks

  • Hero Member
  • *****
  • Posts: 500
on: Jun 29, 2018
According to a recent study, fully two thirds of all documented customer dissatifaction results from
 a. product failure.
  b. poor service.
  c. communication breakdown.
  d. bad value.
  e. misleading advertising.

Question 2

Which of the following terms BEST defines the movement of non-critical products and services by firms located in the United States to sources located outside U.S. borders but closer geographically?
 a. Regionsourcing
 b. Nearshoring
 c. Offshoring
 d. Outsourcing


leannegxo

  • Sr. Member
  • ****
  • Posts: 374
Reply #1 on: Jun 29, 2018
Answer to Question 1

C

Answer to Question 2

b


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Bacteria have flourished on the earth for over three billion years. They were the first life forms on the planet.

Did you know?

Signs and symptoms of a drug overdose include losing consciousness, fever or sweating, breathing problems, abnormal pulse, and changes in skin color.

Did you know?

Aspirin may benefit 11 different cancers, including those of the colon, pancreas, lungs, prostate, breasts, and leukemia.

Did you know?

In 1844, Charles Goodyear obtained the first patent for a rubber condom.

Did you know?

There are more bacteria in your mouth than there are people in the world.

Summary of greenhouse experimental design and results Summary of greenhouse experimental design and results
Lynx-hare interactions have served as a model system for the study of the effects o Lynx-hare interactions have served as a model system for the study of the effects o
ESM Study of Time Spent with Family ESM Study of Time Spent with Family
Performing a Correlational Study Performing a Correlational Study
Finishing techniques for the back of the body. With the recipient fully draped, gently rock the body ... Finishing techniques for the back of the body. With the recipient fully draped, gently rock the body ...
Results of a genome-wide association study (GWAS) to detect SNPs Results of a genome-wide association study (GWAS) to detect SNPs
Video: Hemodynamics Animation

For a complete list of videos, visit our video library