Attracting new customers is about how many times more costly than ...

[cookcarl]

Attracting new customers is about how many times more costly than selling to and servicing existing customers?
 a. equal
  b. 3 times more costly
  c. 7 times more costly
  d. 10 times more costly
  e. 20 times more costly

Question 2

Coupon Keys are
 a. techniques to get the customer to buy.
  b. a promotion to give instant coupons to the customer.
  c. a way to trigger the customer to pick one brand over another.
  d. electronic keys to  open the doors to more information for the customer.
  e. identification codes.

[jessofishing]

Answer to Question 1

C

Answer to Question 2

E

[cookcarl]

Gracias!

[dantucker]

Thanks for the timely response, appreciate it