Author Question: Attracting new customers is about how many times more costly than selling to and servicing existing ... (Read 59 times)

cookcarl · **on:** Jun 29, 2018

Attracting new customers is about how many times more costly than selling to and servicing existing customers?
a. equal
b. 3 times more costly
c. 7 times more costly
d. 10 times more costly
e. 20 times more costly

Question 2

Coupon Keys are
a. techniques to get the customer to buy.
b. a promotion to give instant coupons to the customer.
c. a way to trigger the customer to pick one brand over another.
d. electronic keys to open the doors to more information for the customer.
e. identification codes.