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Author Question: With the invention of the telegraph in 1844, a communication revolution was set in motion. a. True ... (Read 109 times)

Marty

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on: Jun 29, 2018
With the invention of the telegraph in 1844, a communication revolution was set in motion.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

A moment of truth is any contact point with a service organization that the customer uses to evaluate the service delivery.
 
 Indicate whether the statement is true or false


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Moriaki

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Reply #1 on: Jun 29, 2018
Answer to Question 1

True

Answer to Question 2

T


Marty

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  • Posts: 553
Reply 2 on: Jun 29, 2018
YES! Correct, THANKS for helping me on my review

ryhom

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  • Posts: 366
Reply 3 on: Yesterday
Excellent

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