With the invention of the telegraph in 1844, a communication ...

[Marty]

With the invention of the telegraph in 1844, a communication revolution was set in motion.
 a. True
  b. False
 Indicate whether the statement is true or false

Question 2

A moment of truth is any contact point with a service organization that the customer uses to evaluate the service delivery.
 
 Indicate whether the statement is true or false

[Moriaki]

Answer to Question 1

True

Answer to Question 2

T

[Marty]

TYSM

[smrtceo]

Thanks for the timely response, appreciate it