« previous next »

Author Question: _________ is(are) the most common method for obtaining a measure of customer satisfaction or service ... (Read 20 times)

mspears3

  • Hero Member
  • *****
  • Posts: 586
on: Jun 29, 2018
_________ is(are) the most common method for obtaining a measure of customer satisfaction or service quality.
 a. Surveys
  b. Observation
  c. Trace analysis
  d. Management by walking around
  e. Moment of truth impact analysis

Question 2

There are three central finance questions a prospective franchise must answer. Identify the question below is not a central finance question for a prospective franchisee.
 a. Do I have enough cash to pay the fees and cover somewhere between 20-to-100 percent of the total amount required by the franchise system prior to opening?
  b. Can I find some one (or more) who will finance the amount that I can't cover?
  c. Additional sources of capital are likely to be needed. Can I get agreed upon sources of additional funds as needed to assure that sufficient working capital is available to me?
  d. Can I qualify for state, federal or local grants to assist in the acquisition of the franchise?


todom5090

  • Sr. Member
  • ****
  • Posts: 328
Reply #1 on: Jun 29, 2018
Answer to Question 1

a

Answer to Question 2

D. Most franchise systems look to the prospective franchisee's equity position and debt capacity to cover the costs of start-up and running the franchise operation.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Warfarin was developed as a consequence of the study of a strange bleeding disorder that suddenly occurred in cattle on the northern prairies of the United States in the early 1900s.

Did you know?

Patients who cannot swallow may receive nutrition via a parenteral route—usually, a catheter is inserted through the chest into a large vein going into the heart.

Did you know?

Ether was used widely for surgeries but became less popular because of its flammability and its tendency to cause vomiting. In England, it was quickly replaced by chloroform, but this agent caused many deaths and lost popularity.

Did you know?

The first monoclonal antibodies were made exclusively from mouse cells. Some are now fully human, which means they are likely to be safer and may be more effective than older monoclonal antibodies.

Did you know?

Allergies play a major part in the health of children. The most prevalent childhood allergies are milk, egg, soy, wheat, peanuts, tree nuts, and seafood.

Step 8 is very important. Be sure that the customer’s concern has been corrected. Step 8 is very important. Be sure that the customer’s concern has been corrected.
Prescriptions for common analgesics used in dentistry. Prescriptions for common analgesics used in dentistry.
Pavlov’s Method Pavlov’s Method
The ChIPSeq method screens for specific transcription factor binding sites across a whole genome The ChIPSeq method screens for specific transcription factor binding sites across a whole genome
When strain A and strain B auxotrophs are grown in a common medium When strain A and strain B auxotrophs are grown in a common medium
Offset Method Plot of Land with Offset Lines Offset Method Plot of Land with Offset Lines
Video: Flexor reflex & Crossed extensor reflex

For a complete list of videos, visit our video library