The ________ characteristic of services makes it difficult for ...

[bcretired]

The ________ characteristic of services makes it difficult for customers to know what a reasonable price should be for a service.
 a. intangibility
  b. perishability
  c. simultaneity of production and consumption
  d. Both intangibility and perishability are correct.
  e. All of these are correct.

Question 2

Estimation of sales and other income for a period and cash disbursements to be paid in the same period identifies the components of the:
 a. balance sheet
  b. income statement
  c. cash flow statement
  d. none of the above.

[heyhey123]

Answer to Question 1

d

Answer to Question 2

C. Cash flow statement, as discussed in chapter under financial planning..