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Author Question: A service framework cannot be used for analyzing factors contributing to the customer's service ... (Read 107 times)

lindiwe

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on: Jun 29, 2018
A service framework cannot be used for analyzing factors contributing to the customer's service experience.
 
 Indicate whether the statement is true or false

Question 2

For
 
  advertising to work as planned, the consumer should be convinced through arguments that the
 
  advertised brand is the right choice.
 a. repetitive
  b. point-of-purchase
  c. persuasive
  d. feel-good


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bhavsar

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Reply #1 on: Jun 29, 2018
Answer to Question 1

F

Answer to Question 2

c


lindiwe

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Reply 2 on: Jun 29, 2018
Gracias!

yeungji

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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