Author Question: Which of the following would be a good approach statement for a salesperson to use? a. Can I help ... (Read 97 times)

abern · **on:** Jun 29, 2018

Which of the following would be a good approach statement for a salesperson to use?
a. Can I help you find something?
b. How may I help you?
c. Are you looking for anything in particular?
d. Hello, welcome to our store.
e. Would you be interested in applying for our credit card? You can save 10 percent, today

Question 2

For a mission statement to be effective, it should:
a. be less than 10 words; after all, the more concise the mission statement, the more focused the company.
b. provide a basic description of the fundamental nature, rationale, and direction of the firm.
c. be changed annually to reflect changes in the environment.
d. follow the strategy laid out annually by senior management.
e. be developed only after the retailer sets its goals and objectives.